Are visitors seeing an error message on your WordPress site saying “Your connection is not private”? Are you worried about losing traffic and sales?
The error can prevent people from accessing your site, and worse, they may not visit again because they don’t trust that your site is secure.
The “Your connection is not private” message can appear for a variety of reasons, but luckily, it’s easy to fix.
In this step-by-step guide, mexico phone number library we’ll explain why you’re seeing this error and how to troubleshoot and fix it.
What is the “Your Connection Is Not Private” error?
In simpler terms, the “Your connection is not private” error message appears because a browser, such as Google or Firefox, has marked your website as unsafe or untrustworthy.
This usually happens when there is a problem with your SSL connection or when the browser is unable to verify the SSL certificate.
Web hosts typically issue free SSL certificates to secure your website. For example, with every Bluehost plan , you get a free SSL certificate along with a domain name for 12 months.
If you don’t have an SSL certificate installed, you can fix the problem by getting one right away. An SSL certificate will ensure that all data sent to and from your website is encrypted and protected from hackers. Once activated on your website, you’ll see a padlock next to your website’s URL in the address bar.
- Check your browser settings
- Reload the page
- Clear browsing history
- Try incognito mode
- Use a different browser
- Check your browser or device system settings
- Check your website settings and SSL certificate
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- Clear the site cache
- Check the expiration date
- Check the certificate domain name
- Check Google Search Console
- Troubleshoot mixed content issues
- Test the SSL server
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If you’ve already tried a few measures, feel free to skip to the one you think will help resolve the issue. With that said, let’s get started.
Steps to Fix “Your Connection Is Not Private” Error?
There are several steps you can take to remove the error you’re seeing in your browser that says “Your Connection Is Not Private.” top bigcommerce alternatives (compared) We’ll start with the easiest ones and work our way down.
Check your browser settings
This security error message is displayed by your browser, so let’s start by checking if it’s a browser issue.
1. Reload the page
The simplest way to overcome browser errors is to refresh the page. This re-establishes the SSL connection and the page usually loads without the error.
You can easily do this using the keyboard shortcut Command + R on Mac or the CTRL + Reload button on Windows. This works most of the time.
You can also try closing your browser and opening a new browser session. Then try visiting your website to see if the error is gone.
2. Clear browsing history
If you’ve visited a website before, your browser will store that data in its cache. This means that your browser may be displaying old or outdated data when you try to visit the same website.
You can clear your cache and cookies to reset your browser. We’ll show you how to do this in Google Chrome; however, american samoa business directory the steps are similar for other browsers.
Please note that doing this will log you out of all sites and sessions. You will need to enter your credentials and log in again.
In the Chrome window, you will see a three-dot menu in the top right corner. Open the menu and select More tools » Clear browsing data .
