One of the advantages of marketplaces is simple and fast return processing! which is also available to online stores. Organize return logistics and provide a high level of customer service to show that you care about your customers.
Take care of customers living in remote america phone number list regions who want to know how soon their order will arrive at the pick-up point. Add a tracking service to display the current status of orders in your personal account! set up notifications about the status of orders and allow customers to choose the frequency of notifications. This will increase the percentage of order r.emption and r.uce the number of calls to your call center with questions about the location of the parcel.
How else to influence online store conversion and improve user experience
Let’s look at what else you can porter’s 5 forces: analysis of a company’s do to increase customer loyalty and stand out from the competition.
Develop your website infrastructure
Create additional services and build an ecosystem in your topic. A digital ecosystem helps support the client on the path to purchase on the site.
Additional services allow to afghanistan business directory improve the quality of customer service and extend the time of cooperation with him. At each stage! a certain service helps the client to solve a particular problem.
Help your client make a choice and add a calculator! quizzes! a blog with product reviews and useful recommendations! a model comparison function! additional services from partners! designers and other interactive elements to your website! such as a service for creating your own product design.
